Registering on 9wkts takes just three simple steps — the whole process takes no more than 3 minutes. First, Registration Page Go and enter the following details:
- Full Name — Make sure it matches your National ID, as it will be verified during KYC.
- Date of birth — Users under 18 are not eligible to register.
- Email address — Provide an active email address, as a verification link will be sent to it.
- Mobile number — Used for OTP verification and support.
- Password — At least 8 characters, combining uppercase letters and numbers.
9wkts offers two separate free activities — Free Spins and Daily Check-In. Each works differently:
Free Spins: Free Spins are typically tied to specific casino slot games. Log in and head to the "Promotions" or "Bonus" section to see which games currently have Free Spins available. Free Spins generally expire within 48–72 hours, so make sure to use them in time.
Daily Check-In: Log in to your account every day to claim your check-in reward. Click the check-in button on the homepage or in the "Rewards" section. Checking in 7 days in a row increases your bonus rewards — the biggest reward is on day 7. Missing a day resets your streak from the beginning. To see current offers, Promotions Page Visit.
Free Spins: Free Spins are typically tied to specific casino slot games. Log in and head to the "Promotions" or "Bonus" section to see which games currently have Free Spins available. Free Spins generally expire within 48–72 hours, so make sure to use them in time.
Daily Check-In: Log in to your account every day to claim your check-in reward. Click the check-in button on the homepage or in the "Rewards" section. Checking in 7 days in a row increases your bonus rewards — the biggest reward is on day 7. Missing a day resets your streak from the beginning. To see current offers, Promotions Page Visit.
The 9wkts VIP Program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Advancing to each tier requires completing a specific wagering volume:
- Bronze: New members are automatically placed at this tier.
- Silver: Complete ৳50,000 in bets per month — earn 5% cashback.
- Gold: ৳2,00,000 in monthly bets — 8% cashback and faster withdrawals.
- Platinum: ৳5,00,000 in monthly bets — 10% cashback, a dedicated account manager, and exclusive offers.
- Diamond: An invitation-only tier at the top — highest cashback rates, a special birthday bonus, and access to exclusive events.
Live scores and streaming on 9wkts are available when you're logged in. There are two separate features:
Real-Time Scores: Live scores for ongoing matches are visible on the homepage even without logging in. However, logging in gives you full access to ball-by-ball commentary, over-by-over updates, and real-time odds changes — all in one place. Click on the "Live" section in the left-hand menu.
Live Stream: To watch live video streams of select matches, you must be logged in and have an active bet on that match, or have made a deposit in the past 24 hours. Matches with a stream available will show a video icon — click it to start watching. To learn more, Analytics page View.
Real-Time Scores: Live scores for ongoing matches are visible on the homepage even without logging in. However, logging in gives you full access to ball-by-ball commentary, over-by-over updates, and real-time odds changes — all in one place. Click on the "Live" section in the left-hand menu.
Live Stream: To watch live video streams of select matches, you must be logged in and have an active bet on that match, or have made a deposit in the past 24 hours. Matches with a stream available will show a video icon — click it to start watching. To learn more, Analytics page View.
There are three main ways to reach 9wkts customer service:
- Live Chat (Fastest): Click the chat button at the bottom right of the website or app. Available 24/7 — you'll typically get a response within 2–5 minutes. You can chat in Bengali.
- Email support: Send an email to support@9wkts.my. For matters like KYC, account verification, or large transactions, email is the recommended channel. You can typically expect a detailed response within 4–24 hours.
- Phone Support: You can speak directly by phone from 9 AM to 12 midnight (GMT+6). Phone number Help Center Page you will receive.
All ongoing promotions and bonus offers at 9wkts Latest Promotions Page You can view these — even without logging in. To see personalised offers, log in and go to the "Bonus" or "Offers" section.
Update schedule:
Update schedule:
- Weekly Reload Bonus — Updated every Monday.
- Tournament special offers — New offers drop ahead of major cricket or football tournaments.
- Daily Cashback — Calculated every midnight on the previous day's losses.
- Seasonal Offers — Special bonuses are available during Eid, Puja, and the World Cup.
If a match is cancelled or abandoned mid-way, 9wkts settles bets differently depending on the situation:
Cancelled before the game starts: If a match is cancelled before it starts, all bets are fully voided and the staked amount is returned to your account within 24 hours.
If interrupted mid-game: In cricket, if the result is determined by the Duckworth-Lewis method, bets are settled according to that result. However, if no result is reached and the match is rescheduled, bets generally carry over to the rescheduled match.
Live Betting: For live betting, if a match is suspended before reaching the point at which the bet was placed, the bet will be voided. If the match is later completed, the final score will be counted.
Detailed Rules for Every Section On the Terms & Conditions page See. If you haven't received a refund Help Center Let us know.
Cancelled before the game starts: If a match is cancelled before it starts, all bets are fully voided and the staked amount is returned to your account within 24 hours.
If interrupted mid-game: In cricket, if the result is determined by the Duckworth-Lewis method, bets are settled according to that result. However, if no result is reached and the match is rescheduled, bets generally carry over to the rescheduled match.
Live Betting: For live betting, if a match is suspended before reaching the point at which the bet was placed, the bet will be voided. If the match is later completed, the final score will be counted.
Detailed Rules for Every Section On the Terms & Conditions page See. If you haven't received a refund Help Center Let us know.