The information you share with 9wkts is a responsibility we take seriously. On this page, we explain clearly what data we collect, why we collect it, where it is stored, and how it is kept secure.
Core Privacy Principles
We believe data security is not just a technical matter — it is an ethical responsibility. These six principles form the foundation of our data protection approach.
Your password, payment details, and personal data are stored with 256-bit AES encryption. Raw data cannot be read by anyone.
9wkts never sells, rents, or shares your personal information with advertisers — that is our strict policy.
You have the right to view, correct, or delete your information at any time. Submit a request through your account settings or by contacting support.
9wkts collects only the data strictly necessary to provide its services. We have no interest in gathering information beyond what is needed.
Usage analytics used to improve the site contain no personally identifiable information — all data is anonymized before processing.
You can opt out of promotional emails or notifications at any time — it takes just one click to unsubscribe.
This Privacy Policy applies to the 9wkts website, mobile app, and all related services. By creating an account or using the site, you confirm that you have read and agreed to this policy. If you do not understand the terms, Help Center Contact Us.
9wkts collects two types of data — information you provide directly and information collected automatically.
9wkts does not collect your GPS or precise physical location. Only an approximate region is identified from your IP address, primarily for security purposes.
9wkts uses your information for specific purposes. Here is the full picture:
9wkts never uses your information for any purpose not listed above. If we ever need to use your data for a new purpose, you will be notified in advance and, where required, your consent will be obtained.
9wkts never sells your personal information. However, certain data may be shared on a limited basis when necessary to deliver our services:
All partners listed above are contractually bound to uphold 9wkts' privacy standards. They are not permitted to use your data for their own purposes.
As 9wkts uses international services, some data may be stored on servers outside Bangladesh. In such cases, international data protection standards are followed.
9wkts uses cookies and similar technologies on its website and app. Cookies are small files stored in your browser that help make your experience more convenient.
9wkts does not use third-party advertising cookies. You can manage cookies through your browser settings; however, disabling certain essential cookies may affect the functionality of some site features.
The mobile app uses device storage instead of browser cookies. The same policy applies — only essential data is stored.
9wkts uses multiple layers of security to protect your data — covering not only technical safeguards but organizational measures as well.
That said, no system on the internet is 100% foolproof. Stay vigilant — use a strong password, never share your OTP with anyone, and report anything suspicious to 9wkts support immediately.
In the event of a data breach, affected users will be notified within the legally required timeframe and prompt action will be taken to resolve the issue.
9wkts respects your right to control your own data. You have the following rights:
You may request a full summary of the information we hold about you. Our support team will provide a complete list within 30 days.
You may request corrections to any inaccurate or incomplete information we hold about you — via your account settings or through support.
You may request account closure and deletion of your data. However, certain information must be retained for a specified period due to legal obligations.
You may request a copy of the data we hold about you in a standard format (CSV or JSON).
You may object to the use of your data for marketing purposes and opt out at any time.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
To exercise any of your rights, Help Center Contact us through the page or email support@9wkts.my. We typically respond within 30 days.
Data retention periods depend on the type of information. Transaction records are kept for up to 5 years in compliance with AML regulations. Betting history is retained for as long as your account is active, and for a further 2 years after closure.
9wkts is strictly for adults aged 18 and above. We do not knowingly collect or store data from anyone under that age.
Age is verified at registration and reconfirmed through a government-issued ID during the KYC process. Any account found to belong to a minor is immediately suspended and all associated data is deleted.
If you believe a minor is using 9wkts, please contact us immediately at support@9wkts.my.
9wkts may update this Privacy Policy from time to time. Any changes will be published on this page and the "Last Updated" date at the top of the page will be revised accordingly.
You will be notified in advance of any significant changes via your registered email or app notification. We recommend checking this page regularly.
Continuing to use 9wkts after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.
For any privacy-related questions, complaints, or requests to exercise your rights:
We aim to respond within 7 business days. Complex requests may take up to 30 days.
This Privacy Policy was last updated on 1 July 2026. Please revisit this page from time to time to stay informed of any changes.
Related Pages
General Inquiries
Safe & Trusted
Now you know our commitment to your privacy. Open an account with confidence — your data, your control.